My Passport Wireless: Password Protect Dashboard Access. Steps to Resolve SanDisk Security Invalid or Forgotten Password. Follow the steps to resolve an invalid or forgotten password message. occurs when trying to unlock a WD My Book or WD My Passport drive. Please note that some of these solutions may lead to data loss - it is highly recommended that you back up your data before beginning. Invalid Password or Forgotten Password Message on WD Security. Is there a software to unlock a WD Drive? Where can you download a WD Drive unlock software? There are different software that you can use in order to unlock a WD Drive: WD Drive Utilities, WD Security, and WD SmartWare. You will find the download links according to your operating system below. If you are a Mac user, check the How do you unlock a WD drive on a Mac section to find download links for different software. If your computer runs under Windows, then check the How to unlock your WD drive without a password section below. One of the easiest ways to unlock a WD external hard drive is by using the WD Drive Utilities for Mac. The software is compatible with macOS 12 Monterey/macOS 11 Big Sur/macOS 10.15 Catalina/macOS 10.14 Mojave. To use it, you will first have to close the current version of the WD Drive Utilities. Next, you can drag the WD Drive Security icon to the application folder.
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